Study for the CGBP Test. Prepare with flashcards and multiple choice questions — each question has hints and explanations. Get ready for your exam!

In a 'pick and pack' operation, the primary function is to select individual items from inventory in accordance with specific customer orders and then pack those items ready for shipping. This process is essential in e-commerce and retail settings where customers place orders for a variety of items, often in different quantities.

During this operation, warehouse staff will "pick" the items from their designated locations in the warehouse and then "pack" them into boxes or other shipping containers, often along with packing materials to ensure the items are secure. This is a critical part of the order fulfillment process, as it aims to ensure that the correct items are bundled together for each customer's order, thus maintaining accuracy and efficiency in shipping.

Understanding this process also highlights the importance of inventory management and the role of logistics in a successful business operation, particularly in meeting customer expectations in terms of delivery timelines and accuracy of the orders received.

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